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Extended IcePod Warranty

Extended IcePod Warranty

$8.99 USD
$8.99 USD
Sale SOLD OUT

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Warranty length

The extended warranty covers any defects caused by product faults, such as seams coming undone, valve leaks or air chamber punctures due to product faults. However, please note that damage caused by customer misuse or mishandling is not covered under the warranty.

To ensure that your Ice Pod lasts as long as possible, we recommend using it as intended and taking proper care of it. So please follow the instructions carefully when inflating and deflating the Ice Pod and avoid exposing it to extreme temperatures, sharp objects or any other damaging conditions.

If you encounter any defects caused by product faults, please contact us as soon as possible, and we will assist you with the warranty claim process.

The warranty starts running from the moment of purchase.

Shipping

We ship all orders from our centrally located warehouse in Texas, USA.

We offer Free Shipping to all of USA (orders above $100), with a few exceptions such as Hawaii, Alaska & military bases (shipping for these locations starts from $16 depending on the product and weight). We ship using FedEx or USPS (and sometimes a few other partner carriers).

See the average delivery times below:

Mainland USA: 2-5 business days

Hawaii, Alaska & military bases: 4-8 business days

 

Failed or Missing Delivery:

If the package cannot be delivered to the given shipping address due to the absent cooperation of the customer, we will try to deliver it the next business day. After 3 delivery attempts the order will be returned to us, and there will be a reshipping fee.

Tracking & Estimates:

You'll receive tracking when your order ships out, usually within 1-3 days after the order is placed (unless it is a pre-order). Shipping times listed are estimates, and can not be guaranteed as delays can happen, although it rarely happens. You can always reach us at hello@podcompany.com for assistance.

Return policy

If you are unhappy with your product for any reason, you have 30 days to return it and get a full refund. 

After we receive it back at our warehouse, you'll get a full refund within 5 business days. Note: you'll have to cover the cost to ship it back to us.


Please contact us at Hello@podcompany.com for more information. 

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