Shipping & Delivery

 

SHIPPING

We ship all orders from our warehouses located California or North Carolina depending on your location to make sure your order arrives as quickly and as safely as possible.

We offer Free Shipping to all of USA (orders above $200), with a few exceptions such as Hawaii, Alaska & military bases (shipping for these locations starts from $16 depending on the product and weight). We ship using FedEx or USPS (and sometimes a few other partner carriers).

See the average delivery times below:

Mainland USA: 2-5 business days

Hawaii, Alaska & military bases: 4-8 business days

Tracking & Estimates:

You'll receive tracking when your order ships out, usually within 1-3 days after the order is placed (unless it is a pre-order). Shipping times listed are estimates, and can not be guaranteed as delays can happen, although it rarely happens. You can always reach us at hello@podcompany.com for assistance.

RETURNS

Pods (Ice Pod or Long Pod): If you are unhappy with your Pod for any reason, you have 30(!) days to return it for a full refund. Note: The product needs to be in unused condition, see our return policy for more details. You can take the Pod out of the box and check the size / quality with an option to exchange it for a different Pod provided you don't fill it with water.

Pod Chiller: We offer a 30 day risk-free money back guarantee for our Pod Chiller. To be eligible for a return for The Pod Chiller, your item must be in good condition and not have signs of use or scratches/dents. You can try it out, but if you have used it and decide to return it,  please clean/wipe it and send it back in it's original packaging with all parts in the box.

Sauna Pod: We offer a 30 day risk-free money back guarantee for our Sauna Pod. To be eligible for a return for The Sauna Pod, your item must be in good condition and not have signs of use or scratches/dents. You can try it out for size and assess the quality of material, but if you have used it then you are not eligible for a refund.

After we receive your return back at our warehouse, you'll get a full refund within 10 business days. Please note that the customer is responsible for the small return shipping cost, we do not however charge a restocking fee.

Please contact us at hello@podcompany.com for more information. 

Transform Your Wellness Routine

Join us for a session to learn how our cold plunge and sauna solutions can transform and enhance your wellness routine. We’ll discuss your needs, share product options, and guide you toward the right setup.

Don’t just take it from us

200.000+ happy customers love the Pod Company

Alberto C

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What a game changing product for the price. True 180F + temperature makes this great for your health I will Sauna then straight to the Pod Company cold tub.

Luke B

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Upgraded from another companies cheaper pod and immediately noticed a different in both quality and lay out.  The new one is bigger and I absolutely love the chiller, that is a game changer and worth every penny

Brent B

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Thoroughly enjoy the Sauna Pod. It is well built and very effective. I have incorporated both of these products into a weekly routine and my life has changed immensely. Thanks Pod Company!

Craig S.

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Game changer! I've used the ice pod every day since i got it. only need to add ice every 3-4 days as water stays super cold even though it's summer here (got the PRO 2.0 version with extra insulation).

Todd K

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The pod is easy to assemble and is very sturdy. I am 6’4” and can be up to my neck in water with my legs straight out. The ice blocks do a great job of cooling the water (the unusual N. Florida winter temps are helping to keep it at a steady 50 degrees)

Matthew S

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Worth every penny! No longer worry about buying bags of ice and can just jump in every morning. Definitely recommend for anyone who lives in a warmer area or doesn’t want to spend the time and money buying bags of ice.