We ship all orders from our centrally located warehouse in Texas, USA.

We offer Free Shipping to all of USA, with a few exceptions such as Hawaii, Alaska & military bases (shipping for these locations starts from $37 depending on the product and weight). We ship using FedEx or USPS (and sometimes a few other partner carriers).

See the average delivery times below:

Mainland USA: 2-6 business days

Hawaii, Alaska & military bases: 4-8 business days

 

Failed or Missing Delivery:

If the package cannot be delivered to the given shipping address due to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (The Pod Company) at the customers expense. 

 

Tracking & Estimates:

You'll receive tracking when your order ships out, usually within 1-3 days after the order is placed (unless it is a pre-order). Please note that we cannot guarantee the delivery date and timeframe, since it's in the hands of the shipping company, the times stated above and at checkout are estimates from the courier itself and based on averages. You can always reach us at hello@podcompany.com for assistance.

If you are unhappy with your product for any reason, you have 30 days to return it and get a full refund. 

After we receive it back at our warehouse, you'll get a full refund within 5 business days. Note: you'll have to cover the cost to ship it back to us.

Please contact us at Hello@podcompany.com for more information.